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COVID-19 Update Office Reopening

Important Office Update
As we at Carithers continue to evolve our patient care, we are actively looking for ways to improve your experience. We are launching an expanded check-in process through Phreesia at both office locations. We ask when you confirm your appointment and complete the pre-visit registration a few days prior to your child’s appointment, that you make sure the phone number listed is the phone number of the person bringing the child to the appointment. Starting Monday, May 18th, you will no longer need to locate a staff member to check-in. Instead, the morning of your child’s appointment you will receive a text message from our office reminding you to arrive 10 minutes prior to your child’s appointment and to respond to this text message once you have arrived in the parking lot. Please stay in your car. Once your text message confirming your arrival has been received by our office, our staff will communicate any necessary information to you through the text message platform.
We ask that all patients be accompanied without siblings (if possible) and strollers. We prefer only one healthy caregiver to accompany the patient to the appointment. We look forward to this new check-in process! 
Office Changes Starting June
As of June 1st, we will offer well check appointments at our Park Street office from 8 am to 2 pm.  We will continue to maintain our Point Meadows office as a well office only. As we approach the checkup season, we would like to encourage you to schedule your child’s annual physical soon. Sick visits will continue to be seen only at our Park Street office. Weather permitting, we will continue to see patients with contagious symptoms in the parking lot at our Park Street office. We will continue to offer telehealth appointments daily at each office. As always, we will continue our strident hand washing and facility cleaning between each patient visit. 
Face Mask Policy (July 2020)
In an effort to keep our patients and staff members healthy and safe, we have enacted a face mask policy. We now require face masks/face coverings to be worn during the entire visit. This policy applies to both parents and patients age 3 and older.
Shot Only Appointments (June 2020)
To avoid any waiting in the office waiting room, we request that you schedule your shot-only appointment ahead of time. Our nurses are available Monday- Friday for these visits. Your child must be current on well-care for this appointment. We have many openings available to fit your busy schedule. We look forward to caring for your family.
Moving Forward Together
As always, we strive to provide your family with the best possible medical care. We appreciate your flexibility with schedule changes, and we thank you in advance for your patience and understanding as we evolve to provide the best patient care.

Proudly Serving Children in Two Locations

Riverside

2121 Park Street

Jacksonville, FL 32204

904.387.6200

Southside

7741 Point Meadows Drive, Suite 207

Jacksonville, FL 32256

904.997.0023