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Riverside | 904.387.6200
Southside | 904.997.0023

Grow Strong. Grow Happy.

Carithers Coronavirus Emergency Action Plan- MUST READ

Dear Carithers Family,

Due to current public health concerns surrounding the Coronavirus pandemic, we are temporarily restructuring how we practice medicine at Carithers Pediatrics in order to protect our patients and to contain spreading COVID-19. We plan to minimize both the number of time families spend in our office and exposure to other sick patients, put policies and procedures in place to identify any symptomatic COVID-19 patients, and continue to be available for all medical needs of our patient’s families.

Starting on Monday, March 16th, and until further notice, both the Park Street and Point Meadows offices will be open Monday through Friday from 8 AM-5 PM. 

 

POINT MEADOWS OFFICE:

All well check-ups, medication rechecks, and all other non-contagious appointments (chronic headaches, allergy and asthma rechecks, weight rechecks, newborn appointments, etc.) will be conducted ONLY at the Point Meadows Office. We will no longer have walk-in hours at the Point Meadows Office.

We ask that all patients be accompanied without siblings (if possible) and strollers. We prefer only one healthy caregiver accompany the patient to the appointment.

We ask that all registration be performed online through our Phreesia link before arriving at the office.

We will bring patients back to exam rooms as quickly as possible to see their scheduled provider.

If a patient is deemed by our triage nurses to be sick, ill, or possibly contagious, you will be directed to the Park Street office.

 

PARK STREET OFFICE:

All sick visits will be performed at our Park Street Office. In addition to our routine weekday hours, we will continue to see our ill patients on Saturdays, Sundays, and holidays from 9 AM to 12 PM by appointment only. We will no longer be offering walk-in hours at the Park Street Office.

A receptionist, stationed at our front porch, will check your child in once you have arrived. We ask that you and your child remain in your car until the exam room is ready. You will be notified by cell phone when to enter the office.

We ask that all registration be completed online through our Phreesia link prior to arriving at the office.

We ask that all patients be accompanied without siblings (if possible) and strollers. We prefer only one caregiver accompany the patient to the appointment.

We will be seeing patients similar to our weekend schedule, where patients are not assigned a particular provider so that they can be seen as quickly as possible. 

For those patients who have been deemed too contagious to be seen in the office, we will be assessing and performing physical exams in an open-air exam area in our parking lot. 

 

COVID-19 TESTING

We are in daily contact with the Departments of Health in Duval and all surrounding counties. We will not be testing for COVID-19 at our office. Testing is coordinated through the hospitals and the city. We are referring patients to Telescope Health https://telescopehealth.com/ for testing.

We will continue all our laboratory tests for sick children, including blood count, strep, flu, mono, and urine tests.

We will continue our strident facility cleaning and hand washing. 

As always, we strive to provide your family with the best possible medical care. We appreciate your flexibility with schedule changes, and we thank you in advance for your patience and understanding in this stressful time. 

We recommend the links below for coronavirus updates.

https://www.cdc.gov/coronavirus/2019-nCoV/index.html

https://www.healthychildren.org/English/health-issues/conditions/chest-lungs/Pages/2019-Novel-Coronavirus.aspx

Please don’t hesitate to contact us with any questions about our new policies or your health care concerns,

 

The Carithers Pediatrics Group